There are more apps for more types of things than most of us need or can even imagine. Businesses use them to replace many of the, now antiquated, processes and services that businesses need. But with this shift comes a learning curve. Some internet apps are pretty basic but any application having to do with money is going to be a little more complex.
We want to make the learning process as painless as possible. That’s why we offer several methods for learning and support. Whatever your preferred method of communication, we’ve got you covered. Our friendly staff is here to help you out via your preferred method. You can see in the reviews of our product that everyone is talking about our stellar customer service.
Here are some of the ways you can get a hold of us and learn more:
- Website chat – Whether you’re just checking out our site for the first time or are the administrator of an account, drop us a note any time during business hours we’ll reply at lightning speed. We use Olark for our chat service which is totally integrated with your account. You’ll find the chat button in the lower right of any page.
- Good ol’ telephone – Call us! We love to talk and are happy to show you around or answer your questions no matter what stage you’re in. Phone support is always included free with your account.
- Email – When you click Contact Us, you can fill out a form to email us. We respond to emails all day long.
- Website documentation – We’ve got extensive documentation on nearly every topic of interest in our Support section.
- Youtube channel – Employees can watch training videos right from their account, either on the desktop or their phones.
Don’t forget our social channels. We post news and useful articles all the time!