Whether you’re working from home or in the office, you’ll cross paths with both pleasant and more complicated customers. As someone who used to manage a sandwich shop, I’ve had my run-ins …
Bad reviews are always pretty horrifying for a small business owner or head of marketing when one hits their inbox. There’s this heart stopping feeling like your reputation is ruined and the …
Contributed by JT Ripton The balance in power has shifted. In the past, businesses provided customer service but were free to set their own tone and level of engagement. If a customer …
Learning a new business software takes time, no matter how user-friendly it is, especially one having to do with payroll. Can you imagine attempting to setup a system that tracks time for …
There are more apps for more types of things than most of us need or can even imagine. Businesses use them to replace many of the, now antiquated, processes and services that …
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