While running payroll, a timestamp can get split between two days if a person works through the night or forgets to clock out. If this timestamp happens to get split between two pay periods, it will be marked Split Paid.
A Split Paid record cannot be edited since half of the record has already been processed for payroll. To edit it, then, we’ll need to unlock the timestamp by re-opening the Pay Period Report where the record was split in two.
Re-open a Pay Period for a User
On the Pay Period Reports page, select from the dropdown menu the user with the Split Paid record. Locate the report with the error. Clicking the Re-open icon re-populates the user’s timecard with the timestamps from that report. From there you can edit the record on the user’s time card.
Add User Back to the Pay Period Report
Once the record has been edited, you may re-close the pay period. Keep in mind that payroll totals will have changed slightly as a result of your edits.
Click Close Pay Period in the left menu, click the option to Select Specific Users and select the user’s name, then click to Update an Existing Payroll report. Find the one you need from the dropdown, click View the Preliminary Report, and click Update the Pay Period.