Starting new habits is hard. When our sales and customer service teams began using chat, they had to remember to open the application each day when work began. It’s such a simple task but since it wasn’t part of the daily routine, it’s tough to remember. While we struggled to make this a habit, I jotted down some of our tricks to deal with forgetfulness.
- Post It Note Put a post it note on the monitor with a reminder to log into the system
- Icon on the Desktop You can add an icon on the desktop leading straight to the log in page.
- Bookmark on the Bookmarks Bar I helped a customer with this just yesterday. You can add a link right underneath the address bar of any browser for quick access. Type Ctrl D to add a bookmark and then sort it to the bookmarks bar. Make the bookmark bar visible by clicking the bookmarks button on your browser and then the selection to view the bookmarks bar.
- Make the Log In Page Your Home Page You can set the browser’s home page to our website’s login page.
- Outlook Reminder Probably the best idea I’ve heard was from one of my co-workers. She set a reminder on her email program so that when she brought up Outlook in the morning, a message would pop up reminding her to log in to the chat system. Check out this tutorial to learn how to set a reminder in Outlook. I was the worst at remembering to log in and this tip completely solved my problem!
- Smartphone Alarm I have my cell phone on my desk when I work so setting a repeating alarm on my phone works pretty well for me too. Employees can set an alarm not only for the morning but also for the afternoon when they come back from lunch.