When attempting to compete for and retain the best talent available, employee experience is the name of the game. 83% of HR leadership rate employee experience (EX) as “important” or “very important” to their overall business success. EX keeps employees engaged in their day-to-day work and satisfied with their current positions.
Improving employee experience is a widely-accepted aspect of business. It’s a great practice, yet an astonishingly low number of organizations actively put work into their EX programs. A majority (60%) of employees in the US have a channel for giving feedback. However, on their employee experience, only 30% report that their employer actually uses insights from their responses to enact a positive change.